About Resolve


Resolve Software Group (RSG) has a single purpose to deliver flexible solutions that meet our clients’ ever-changing needs.

RSG is a global provider of Dynamic Case Management (DCM) solutions. We are widely recognised as one of Australia’s leading software platforms, delivering solutions in case management, complaints management, incident management and other similar applications.

RSG’s DCM solutions are powerful applications that have captured the attention of a wide user base including utilities, FMCG, heath, telecommunications and transport industries, and is used as core business system by numerous Government Departments across Australia and abroad. Our products’ capability is clearly demonstrated by its acceptance as the de-facto standard in Ombudsman’s offices around Australia.

RSG has a single purpose to deliver flexible solutions that meet our clients’ ever-changing needs.

Our client base continues to grow quickly with innovative solutions being developed regularly, providing us with current knowledge and experience of today’s organisations and business processes.

We are committed to continuous product development and improvement through customer feedback.

Our enterprise solutions have been developed utilising Microsoft technology and state-of-the-art software development techniques. We are a long standing Microsoft Certified Partner.



Our team of developers, business analysts, project managers, support personnel, technical writers, trainers and business development managers provide a high-level of knowledge, experience and skills in the area of DCM processes and software development, which allows our customers to reap the benefits of customising a solution and enhancing their business processes based on proven best practices.


RSG is headquartered in Melbourne, and has offices in Sydney, Canberra, Brisbane, Adelaide and Wellington (NZ).


RSG is a subsidiary of Jonas Software. Jonas Software operates over 50 independently managed software companies around the world, providing them with the strategic guidance and financial security required to be leaders in their respective markets. Jonas Software provides industry leading enterprise management software and related services to 17 vertical markets.